Frequently Asked Questions (FAQs)

Find answers to some Frequently Asked Questions (FAQs) about accounts.

Can one account have multiple cards?
Yes, accounts support multiple linked cards for flexibility across corporate users, retail users, end-users, or aggregator-managed customer bases.
How does an enterprise manage employee accounts?
Enterprises can create parent-child account structures where each employee has an account linked to the company’s credit facility, with custom limits and rules.
Can an aggregator create and manage accounts on behalf of its users?
Yes. Falcon supports aggregator models where a platform can programmatically create, manage, monitor, and settle multiple end-user accounts.
What happens to pending transactions if an account is suspended?
Pending transactions are either declined or reversed based on the business rules set during account configuration.
How is account security handled?
Accounts are protected with role-based access, transaction monitoring, limits, and anomaly detection for fraud prevention.
Is it possible to fund an account directly?
Yes, prepaid or FD-backed card accounts can be manually or automatically funded via linked bank accounts.

Updated 10 months ago

Refer to the following pages for additional information about credit card concepts.

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